Senior Technical Coach

Octal Philippines Inc. · Manila City, National Capital Region, Philippines

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About this role

The Senior Technical Coach leads technical enablement and performance coaching across both Technical Coaches and/or frontline Customer Support agents handling complex products (e.g., OneSite, Knock, Accounting). This role expands beyond technical coaching into direct performance coaching, ensuring agents and coaches meet operational KPIs, deliver high-quality resolutions, and continuously…

Excerpt only. The full posting is on the employer’s careers site.

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