Senior Analyst

eClerx · Chandigarh, India

Apply on the employer’s site Open in Atlas

About this role

- Provide L1/L2 support for enterprise voice and contact center platforms. - Monitor, troubleshoot, and resolve voice network incidents within defined SLAs. - Support and administer, Genesys, Aspect Contact Center, Poly VC devices, Avaya Communication Manager and Asterisk-based solutions. - Perform voice system configuration, user provisioning, moves, adds, and changes. - Troubleshoot SIP, PRI…

Excerpt only. The full posting is on the employer’s careers site.

More jobs at eClerx

• Senior Process Manager
  eClerx · Pune, Maharashtra, India
• Associate Process Manager
  eClerx · Pune, Maharashtra, India
• Senior Analyst
  eClerx · Mohali, Punjab, India
• Senior Analyst
  eClerx · Chandigarh, India
• Senior Analyst
  eClerx · Mumbai, Maharashtra, India