Operations Supervisor
Apply on the employer’s site Open in Atlas
About this role
WHAT YOU'LL OWN - Oversee the daily operations of the contact center team and ensure performance targets are met - Coach, mentor, and motivate teammates to consistently deliver excellent service - Monitor real-time performance metrics and step in proactively when support is needed - Conduct regular team huddles, one-on-ones, and performance check-ins - Identify gaps in processes or performance…
Excerpt only. The full posting is on the employer’s careers site.
More jobs at SMDigital
- Social Media ManagerSMDigital · Remote, Philippines
- Skilled Virtual AssistantSMDigital · Manila, Philippines
- Skilled Intake Specialist - HealthcareSMDigital · Remote, Philippines
- Sales Development RepresentativeSMDigital · Remote, Philippines
- Quality Assurance AnalystSMDigital · Remote, Philippines