Conversational AI Specialist
Apply on the employer’s site Open in Atlas
About this role
Your opportunity: To support Customer Care in developing and implementing advanced solutions to optimise and guide customers toward digitally assisted channels. This will be done through data driven decisions to create customer centric self-service journeys in voice and messaging channels, channelling contacts through our virtual agent (IVR and chat) for quicker and easier self-service. The role…
Excerpt only. The full posting is on the employer’s careers site.
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