Senior Director, Technical Support

Zendesk · Madison, Wisconsin, United States of America; Austin, Texas, United States of America

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About this role

Job Description Role Overview We are seeking an experienced, strategic Senior Director to lead our Technical Support organization, covering tickets that reach human agents post our AI tier. This leader will set the operating strategy, develop a strong technical leadership team, and ensure customers receive reliable, high-quality technical resolution while driving operational efficiency and…

Excerpt only. The full posting is on the employer’s careers site.

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