Jr. Customer Support Analyst (Mandarin Speaker) – Data Troubleshooting

NielsenIQ · Unit 18.01 & Unit 18.02, Level 18, Mercu 3 KL Eco City, No.3 Jalan Bangsar, Kuala Lumpur, Malaysia

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About this role

Key Responsibilities - Serve as the first point of contact for customer inquiries and provide timely support to ensure a positive client experience. - Manage and resolve customer requests, troubleshoot basic platform-related issues, and coordinate with internal teams when required. - Monitor, track, and document customer cases accurately while maintaining service level expectations. - Support…

Excerpt only. The full posting is on the employer’s careers site.

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