Manager, Process Excellence - ( Dubai - Emiratised Role)

FAB · Dubai, United Arab Emirates

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About this role

KEY RESPONSIBILITIES Governance Framework Execution Implement governance frameworks, policies, and standards as defined by the Head of Service Standards and Governance. Ensure consistent application of governance policies across all customer experience processes and initiatives. Review and provide governance oversight on business SOPs, Turnaround Times (TATs), Service Level Agreements (SLAs) and…

Excerpt only. The full posting is on the employer’s careers site.

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