Customer Success Associate

IdeaTek Telcom · Wichita, KS

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About this role

Description A Day in the Life as a Customer Success Associate A Customer Success Associate spends the day as the first voice and face of IdeaTek for many of our customers. Throughout the day, they act as "listening ears," handling inbound phone calls, emails, and live chats related to billing and general support. By collaborating with internal teams, they resolve concerns and monitor trends to…

Excerpt only. The full posting is on the employer’s careers site.

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