Technical Customer Support Engineer, EMEA (Weekend Coverage)

Hercules Capital, Inc. · Remote - EMEA

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About this role

What are we looking for? We're hiring a Technical Support Engineer for weekend coverage (Thursday to Monday) to help our top customers successfully build and scale their apps. What will you do? - Help resolve issues with customer apps: Our customers are non-technical. When Hercules' AI agent fails them, they are stuck. Your job is to help fully resolve issues for customers in the app whether it…

Excerpt only. The full posting is on the employer’s careers site.

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