Helpdesk Supervisor

Summit Companies · Mendota Heights, MN, United States

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About this role

JOB SUMMARY: The Help Desk Supervisor oversees the daily operations of the help desk team, ensuring efficient and effective technical support for end-users. This role involves supervising, training, and mentoring help desk technicians, managing workflows, and ensuring timely resolution of technical issues. The supervisor is responsible for maintaining service level agreements (SLAs), monitoring…

Excerpt only. The full posting is on the employer’s careers site.

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