Customer Support Manager
EmployerHSI
LocationRemote - United States
Pay$65,000 – $75,000 per year
Posted2026-10-28
Confirmed open2026-10-29
Apply on the employer’s site Open in Atlas
About this role
The Customer Support Manager leads a team of Tier 1 and Tier 2 Customer Support Representatives providing frontline technical support across HSI’s SaaS product portfolio. This role is responsible for the team’s day-to-day performance, including coaching and development, workforce planning, scheduling and coverage, support queues, service levels, quality, customer escalations, and operational…
Excerpt only. The full posting is on the employer’s careers site.
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