Command Centre Lead

Rak Bank · United Arab Emirates

Apply on the employer’s site Open in Atlas

About this role

What You'll Be Doing: Command Centre & Real-Time Operations - Lead real-time monitoring of service levels, customer demand, queue performance, and operational stability. - Drive service recovery actions during high-volume periods and operational disruptions. - Ensure continuous visibility of operational performance across customer contact channels. - Act as the command hub for operational…

Excerpt only. The full posting is on the employer’s careers site.

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