Operations Manager (SDQ)

Hirehoratiocx · Distrito Nacional, Santo Domingo, Dominican Republic

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About this role

Position Summary: We are seeking an experienced Operations Manager to lead a customer support operation within a BPO environment. This role is responsible for driving performance against KPIs, ensuring service excellence, and leading a team of 4–5 Supervisors overseeing technical support associates. The ideal candidate combines strong operational leadership with hands-on tech support knowledge…

Excerpt only. The full posting is on the employer’s careers site.

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