Technical Support Officer

Cermaticom · Jakarta, Indonesia

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About this role

- Provide technical support and assistance to users regarding application and system issues. - Troubleshoot and resolve technical problems in a timely and effective manner. - Handle user requests and technical incidents received through ticketing systems or customer service email. - Document troubleshooting processes, solutions, and incident resolutions. - Escalate complex technical issues to…

Excerpt only. The full posting is on the employer’s careers site.

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