Technical Support Specialist - Parasol (M-F 8:30pm-4:30am ET)
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About this role
Reporting to the Supervisor of End Customer Support, the Parasol Support Agent works directly with end customers on behalf of our authorized integrators. This role requires deep technical expertise, strong problem-solving abilities, and advanced knowledge across a broad range of smart-home and connected-technology products. Equally important are empathy and excellent soft skills—customers…
Excerpt only. The full posting is on the employer’s careers site.
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