Business Analyst, Service Desk Reporting & Analytics

Netrix Global · Pune, India

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About this role

About The Opportunity Netrix Global is looking for a skilled Business Analyst, Service Desk Reporting & Analytics owns reporting and analytics for the Netrix Global Service Desk. This role transforms ServiceNow and contact center data into accurate, automated Power BI reporting that supports customer service reviews, SLA governance, and internal operational and financial decision-making. Working…

Excerpt only. The full posting is on the employer’s careers site.

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