Client Support Representative

IBEX Global · Greater Portmore, St. Catherine, JM

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About this role

Overview The customer service representative will be responsible for supporting customers via inbound and outbound calls. You will make scheduled outbound callbacks to high-value and VIP customers to assist them in resolving reported issues and managing support tickets related to these voice interactions. Responsibilities shall primarily focus on initial issue triage, resolution support, and…

Excerpt only. The full posting is on the employer’s careers site.

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