Senior Software Support Engineer

Northwoods · Dublin, Ohio

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About this role

The Senior Software Support Engineer owns Tier 3 product support for Northwoods applications, serving as the primary technical resource for escalated customer issues. This role diagnoses and resolves complex production issues across application code, databases, integrations, and infrastructure while helping protect feature development teams from unnecessary interruptions. This is a hands-on…

Excerpt only. The full posting is on the employer’s careers site.

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