Fixed L1 Technical Support Advisor

Vodafone Qatar · Doha, Qatar

Apply on the employer’s site Open in Atlas

About this role

Key accountabilities and decision ownership: - Provide support to close enterprise fixed and managed service complaints in agreed SLA’s. Track and review technical complaints per customer segment with technical complaints manager. And ensure enterprise customer is always kept informed on technical complaint status. - Log every customer interaction and field activity in CRM tool. Identify…

Excerpt only. The full posting is on the employer’s careers site.

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