Associate - Operations

WNS Global Services · Gate no 2 , Plant 5 Godrej & Boyce Complex Pirojshanagar, LBS Marg Vikhroli (West), Mumbai, India

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About this role

• Meet Productivity, Quality targets and all other SLAs effectively.• Plans, directs, supervises and evaluates work flow• Coordinates work activities to achieve the volume expected • Co-ordinate with clients for queries & cascading of customer updates • Timely response to all customer emails and all internal emails/reporting requirements• Partners with team members to build skills, providing…

Excerpt only. The full posting is on the employer’s careers site.

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