IT Support Virtual Assistant

iSupport Worldwide · Pasig, Metro Manila, Philippines

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About this role

KEY RESPONSIBILITIES ● Help Desk Support: Provide remote technical support for employee software, account access, and general technology issues. Respond promptly to employee IT requests by phone, Microsoft Teams, and written communication; document issues and clearly communicate resolution status and next steps. Follow up on outstanding support tickets and identify recurring problems that need a…

Excerpt only. The full posting is on the employer’s careers site.

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