Lead Customer Service Experience Manager

clarioclinical · Bangalore, India

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About this role

BASIC PURPOSE: The Lead Customer Service Experience Manager is the interface for Customer Care with regards to communicating department objectives, processes, and performance. This position assumes a lead role ensuring customer expectations and department objectives align, and managing escalations when discrepancies arise, by being accountable for timely resolution while also maintaining the…

Excerpt only. The full posting is on the employer’s careers site.

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