NOC Technician Tier 1

Inland Cellular · Moscow, ID

Apply on the employer’s site Open in Atlas

About this role

Description - Receive customer problem escalations from call center and continue with advanced troubleshooting to resolve the issue. - Monitor network alarms and events using NMS platforms. - Create, update, and manage incident tickets. - Perform initial troubleshooting using documented procedures and runbooks. - Escalate issues when resolution is not possible within defined procedures…

Excerpt only. The full posting is on the employer’s careers site.

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