Technical Support Engineer L1

Sutherland · Bogotá, Colombia

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About this role

The Technical Support Engineer is responsible for providing first-level technical support to customers, drivers, administrators, and internal stakeholders. This role serves as the primary point of contact for troubleshooting hardware, software, connectivity, video telematics, and platform-related issues. The TSE I will diagnose problems, resolve issues within defined procedures, document…

Excerpt only. The full posting is on the employer’s careers site.

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