Customer Care Manager

Sidelgroup · DE

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About this role

Collect and filter customer calls, identify needs and answer or manage accordingly any technical request in compliance with the HSS E standards to ensure general support requests from customers are answered; Issue Service Request for intervention and ensure follow up with Planning team; Open and drive Non-conformity through Call Center until problem is solved and it's confirmed by customerFollow…

Excerpt only. The full posting is on the employer’s careers site.

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