Manage Engine/ITSM tool Specialist

Procept Associates Professional Services Limited · Lusaka, Lusaka, Lusaka, Zambia

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About this role

The ManageEngine / ITSM Tool Specialist is responsible for the implementation, configuration, administration, optimization, and ongoing support of the organization's IT Service Management (ITSM) platform, with primary responsibility for ManageEngine solutions. The role ensures that ITSM processes, workflows, automations, and service delivery capabilities align with business objectives and ITIL…

Excerpt only. The full posting is on the employer’s careers site.

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