Dispatcher

Courser · Wenatchee, WA

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About this role

JOB TITLE: IT Service Desk Dispatch Coordinator JOB SUMMARY: Responsible for managing incoming service requests, defining service impact and urgency, managing client expectation, and scheduling service team resources to ensure meeting client’s service-level agreement and client satisfaction. POSITION RESPONSIBILITIES: Operational: Serve as the first point of contact to the client for service…

Excerpt only. The full posting is on the employer’s careers site.

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