Associate Manager
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About this role
Location: Chennai Responsibilities: • Demonstrate extensive knowledge of Workforce Management (WFM) methodologies with a strong focus on staff planning, scheduling, and stakeholder management. • Create, develop, and maintain detailed capacity plans with volume projections and key business assumptions. • Analyse historical volumes and create long-term staffing plans while keeping in mind Service…
Excerpt only. The full posting is on the employer’s careers site.
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