Part-time Technical Support Specialist (Peru)

Hireframe · Remote - Peru

Apply on the employer’s site Open in Atlas

About this role

As a Technical Support Specialist, you’ll be a customer-facing member of our Tier 2 support team, handling product issues that require deeper troubleshooting or coordination beyond frontline support. You’ll use company's procedures and diagnostic tools to investigate issues, guide customers through next steps by phone, email, and SMS, and coordinate with service partners when a field visit is…

Excerpt only. The full posting is on the employer’s careers site.

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