Support Desk Engineer

FIVE NINES TECHNOLOGY GROUP, INC · Kearney, NE

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About this role

Description Your Work. One Partner. Real Impact. A Support Desk Engineer serves as a primary point of contact for client technical support, playing a key role in delivering a high-quality client experience. They manage and resolve end-user tickets submitted via phone, desktop application, and email. They are responsible for diagnosing and resolving system issues, identifying root causes, and…

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