Senior Operations Manager

Midorick Solutions · Santo Domingo, Distrito Nacional, Dominican Republic

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About this role

Hi there! We are seeking a Sr. Operations Manager to join one of our U.S. clients. The Senior Operations Manager will lead and coordinate Contact Center/BPO and field service operations, ensuring that customer service requests are effectively managed from initial intake through service completion. This role requires a strong understanding of how customer support teams, dispatch teams, field…

Excerpt only. The full posting is on the employer’s careers site.

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