Help Desk Analyst

Intermax Networks · Coeur d'Alene, ID

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About this role

Description As a Help Desk Analyst, you will provide Tier 1 and Tier 2 technical support to end-users and clients across our ISP and MSP services. You’ll troubleshoot connectivity issues, resolve hardware/software problems, and escalate complex issues to senior engineers. This role requires strong communication skills, technical aptitude, a willingness to learn, and a customer-first mindset…

Excerpt only. The full posting is on the employer’s careers site.

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