MY - CS - Customer Service & Operations Support Specialist

Zeal Group · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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About this role

• Provide professional and timely customer support through live chat, phone, email, ticketing systems and other designated channels. 通过在线聊天、电话、邮件、工单系统及其他指定渠道，为客户提供专业、及时的服务。 • Accurately identify customer needs, investigate issues and provide clear and appropriate solutions in accordance with established procedures. 准确识别客户需求、调查问题，并按照既定流程提供清晰且适当的解决方案。 • Aim to resolve customer enquiries at the…

Excerpt only. The full posting is on the employer’s careers site.

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