Sr. Contact Center Manager

KALSEE Credit Union · Portage, MI

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About this role

Description The Sr. Contact Center Manager is responsible for overseeing and managing the overall performance and strategic direction of the Contact Center. This role will lead managers and frontline team members within the department to ensure the delivery of exceptional member service and operational excellence. The Sr. Contact Center Manager will develop and implement strategies to enhance…

Excerpt only. The full posting is on the employer’s careers site.

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