IVR/Amazon Connect Specialist

Connex Telecommunications Inc. · Richmond Hill, ON L4B 0B3, Canada

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About this role

IVR / Amazon Connect Specialist The IVR / Amazon Connect Specialist is responsible for the design, configuration, implementation, testing, and ongoing support of Amazon Connect contact centre solutions. This role works closely with technical teams, business stakeholders, and clients to build and maintain IVR applications, call routing, contact flows, queues, agent configurations, reporting, and…

Excerpt only. The full posting is on the employer’s careers site.

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