ATLAS

Senior IT Service Engineer (m/f/d) - Email Services

Retarus Learning · Erfurt, DE

LocationErfurt, DE
Posted2026-09-15
Confirmed open2026-11-01

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About this role

Please list 4 - 5 main tasks responsibilities Support, investigate and troubleshoot issues involving SMTP, DNS, TLS, authentication, filtering, and delivery Handle complex customer cases and act as a senior escalation point Coordinate incident response, communication, and resolution Work with engineering and infrastructure teams on root-cause analysis and service improvements Create technical…

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