Senior Manager / Associate Director – Customer Support
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About this role
We are looking for a senior Customer Support leader to manage global, multi-product L1–L3 support operations across regions and time zones. The role will own customer experience, service quality, high availability, reliability, and customer satisfaction. The ideal candidate should bring strong experience in SLA-driven support, escalations, 24x5 / 24x7 operations, ITIL practices, global client…
Excerpt only. The full posting is on the employer’s careers site.
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