ATLAS

Customer Support Agent (Remote in Mexico)

Research Solutions · Remote

LocationRemote
Posted2026-08-04
Confirmed open2026-10-29

Apply on the employer’s site Open in Atlas

About this role

Job Description Position Summary: As a Customer Support Agent at Research Solutions, you will take part in our customer care activities by providing detailed product information, resolving complex inquiries, and ensuring a seamless experience for our clients through proactive problem-solving. An ideal candidate will have experience in a customer support role, preferably in a SaaS or academic…

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