Service Desk Analyst

Frontline Managed Services · Porvorim, GOA, IND

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About this role

Description JOB SUMMARY The primary purpose of the Service Desk Analyst is to handle client inquires and resolve the client issues in a timely manner while providing outstanding customer service PRIMARY DUTIES & RESPONSIBILITIES - Serve as the initial contact for reporting technical issues, and answering questions regarding upgrades, installations, and other software/hardware/network issues…

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