Chat Support
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About this role
Roles & responsibilities - Handle customer queries primarily via web chat. - Educate current customers and potential customers on products and services. - Should be willing to handle customer escalations and calls when need persists. - Achieve the KPI’S and objectives in the cadence set by the team. - Building connection/rapport to personalise the chat conversation. - Be an active and…
Excerpt only. The full posting is on the employer’s careers site.
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