SPECIALIST II, WORKFORCE MANAGEMENT

Qualfon Data Services Group, LLC · Manila, UNAVAILABLE, PH

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About this role

Overview Main Objectives and Duties 1. Reports - Deliver hourly, daily, weekly, and month-to-date reports as required. - Analyze forecasts and identify deviations for the previous day and current day. - Determine root causes of misses and variances. - Ensure report accuracy and efficiency; identify and fix errors. - Provide real-time intraday analysis and reporting. 2. Segment Entry - Process…

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