Customer Success Manager

Augment CXM · San Francisco, CA, us

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About this role

You Will: - Be the voice of the customer for our team. Work with other internal team members to understand which services and processes result in exceptional product adoption, high customer happiness, and enthusiastic customer advocates. - Establish metrics for defining the relationship with customers that inform strategy and lead to actionable insights (i.e. customer loyalty, return on…

Excerpt only. The full posting is on the employer’s careers site.

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