E-Commerce Customer Service Agent
Apply on the employer’s site Open in Atlas
About this role
- Managing customers’ inquiries coming from multiple channels (phone calls, emails, live chat, social media) providing accurate and complete information - Identifying and assessing customers’ needs to achieve satisfaction by using the right tools - Following company’s procedures, guidelines, and policies to provide the right information to customers - Resolving customers’ complaints and managing…
Excerpt only. The full posting is on the employer’s careers site.
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